Set up CRM Castle
Migrate
Eligibility
3Connect
4Templates
5Test
Migration complete — you're on the WhatsApp Business app, chat history preserved.
Step 3 · Connect
Connect WhatsApp via Meta
You authorize with Meta directly. We never see or handle your password.
Checking connection…
Coexistence — keep your app
You keep replying from the WhatsApp Business app on your phone. The Copilot answers via Cloud API on the same number; chat history stays put.
What happens in the Meta dialog
Pick (or create) your WhatsApp Business Account, confirm your number, done. Eligibility checks (ID-registered, in-country) run automatically.
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